A global industry trends report – A 3-year impact analysis on the taxi market: before and after COVID-19

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A global industry trends report

A 3-year impact analysis on the taxi market: before and after COVID-19

This Global Industry Trends Report, is a comprehensive report that highlights dynamic trends in the taxi industry across the globe. This first edition of the report, ‘A 3-year impact analysis on the taxi market: before and after COVID-19’, presents data on the taxi industry before, during, and after the COVID-19 pandemic.

  • Discover how the UK & Ireland, North America, Europe and Australia & New Zealand were impacted
  • Understand how the COVID-19 pandemic affected the taxi industry
  • Understand current trends for growth and development
  • See when and how we will be on track for success

Q2 2022

is when taxi bookings are forecasted to be back on track*.

1.7x increase

in B2B bookings forecasted for Q2 2022.

91.35% collapse

in bookings between February 2020 and April 2020.

653% growth

for the global B2B taxi industry compared to April 2020.

*Providing there are no new COVID-19 restrictions in the future.

2019 & 2020 under the spotlight

  • The number of B2B taxi bookings in 2019 demonstrates an increasing trend
  • There were 32.07% more bookings in December 2019 than in January of the same year
  • Q1 2020 saw a decline in bookings of 8.56% compared to the previous year
  • April 2020, the month that the world was most significantly hit by COVID-19 lockdowns, saw a 91.23% drop in bookings compared to the same month of the previous year

How COVID-19 impacted B2B taxi bookings across the regions

  • From February 2020, the last ‘normal’ month before COVID-19 restrictions, to April 2020, when restrictions were in full effect, the global taxi industry saw a 91.35% collapse in bookings
  • The UK and Ireland saw the largest decrease in absolute bookings from February to April 2020, losing 96.48% of their B2B taxi bookings, followed by Europe at 94.83%, Australia and New Zealand at 85.30%, and North America at 81.21%

A brighter future: bookings on the rise again

  • Between May and August 2020, the taxi industry in the UK and Ireland experienced a 9-fold increase in absolute bookings
  • Regions like North America, ANZ, and Europe experienced increases of 110.39%, 204.45%, and 277.73%, respectively

Q2 2022 is when taxi bookings are forecasted to be back on track.

  • Global B2B taxi bookings expected to increase by 138.85% in December 2021 compared to December 2020, more than double in number
  • At this rate, the taxi booking industry will recover by around Q2 2022